Contact Us

Let us know when something isn't working correctly, or if you find a typo. Do not post complaints or suggestions here.
Post Reply
User avatar
Jim of Seattle
Loris
Posts: 1275
Joined: Sat Sep 25, 2004 11:33 am
Instruments: Keyboards
Recording Method: Cakewalk, EastWest Play, Adobe Audition, Windows
Submitting as: Jim of Seattle, Ants (Invisible), Madi Singer/Songwriter, Restless Events
Contact:

Contact Us

Post by Jim of Seattle » Thu Nov 28, 2019 9:20 am

I've never really needed to find this before, but if I were a new user, I might be a little frustrated that I can't find a "Contact Us" link to just send an email, or ask for a cover art account or ask a Q that isn't FA. I (think i) happen to know the address fightmaster@songfight.org, but for the life of me I wouldn't be able to find it if I didn't know it. May I suggest making that a little easier?
Here's my record label page thingie with stuff about me if you are so interested: https://greenmonkeyrecords.com/jim-of-seattle/
Lunkhead
Gorilla
Posts: 6237
Joined: Sat Sep 25, 2004 12:14 pm
Instruments: many
Recording Method: cubase/reason/mac/tascam4x4
Submitting as: Berkeley Social Scene, Merisan, Tiny Robots
Pronouns: he/him
Location: Berkeley, CA
Contact:

Re: Contact Us

Post by Lunkhead » Thu Nov 28, 2019 11:19 am

Fair point.

First thing I've done is update this page to include an email link:

http://songfight.org/submitcover.php
Lunkhead
Gorilla
Posts: 6237
Joined: Sat Sep 25, 2004 12:14 pm
Instruments: many
Recording Method: cubase/reason/mac/tascam4x4
Submitting as: Berkeley Social Scene, Merisan, Tiny Robots
Pronouns: he/him
Location: Berkeley, CA
Contact:

Re: Contact Us

Post by Lunkhead » Thu Nov 28, 2019 11:23 am

Second thing, I added this to the top of the FAQ page:

If you have a question not answered here please email fightmaster@songfight.org.

(The email is a link on the page.)

http://songfight.org/faq.html

I feel like the email address is mentioned very prominently everywhere that refers to submitting a song.

Any other specific places that adding the email link might help?
User avatar
Jim of Seattle
Loris
Posts: 1275
Joined: Sat Sep 25, 2004 11:33 am
Instruments: Keyboards
Recording Method: Cakewalk, EastWest Play, Adobe Audition, Windows
Submitting as: Jim of Seattle, Ants (Invisible), Madi Singer/Songwriter, Restless Events
Contact:

Re: Contact Us

Post by Jim of Seattle » Thu Nov 28, 2019 11:27 am

Terrific, thanks! I'm not seeing the addition to the FAQ, bu maybe there's some latency or something.

As for other place, I don't know, putting myself in the shoes of a first-time visitor, my first impulse would be to hunt for the standard "CONTACT US" link somewhere.

Cover art submitted!
Here's my record label page thingie with stuff about me if you are so interested: https://greenmonkeyrecords.com/jim-of-seattle/
Lunkhead
Gorilla
Posts: 6237
Joined: Sat Sep 25, 2004 12:14 pm
Instruments: many
Recording Method: cubase/reason/mac/tascam4x4
Submitting as: Berkeley Social Scene, Merisan, Tiny Robots
Pronouns: he/him
Location: Berkeley, CA
Contact:

Re: Contact Us

Post by Lunkhead » Thu Nov 28, 2019 12:47 pm

There shouldn't be any latency unless your browser is caching the page and you need to force a refresh (shift + refresh in most browsers).
Screen Shot 2019-11-28 at 11.45.47 AM.png
Screen Shot 2019-11-28 at 11.45.47 AM.png (91.72 KiB) Viewed 87 times
Post Reply