It's actually a lot worse than that. The main reason why Southwest doesn't sell through travel agents is that they don't want to pay to be listed in the services like SABRE that provide all the data (and sales capability) to travel agents. That is where the majority of profit goes from an airline ticket; travel agents are lucky to break even, and so are the airlines.fluffy wrote:Also don't forget the airlines which don't allow sales via travel agents, such as Southwest and Jetblue. (This is how they can keep their prices so low; there's some obnoxious legislation from several years ago which forces airlines to pay the travel agent's commission, and then also forces their direct sales to be the same price as the travel agents' prices to protect the agents, so the airlines can either sell everything at a loss or they can just refuse to deal with travel agents. Guess which one they picked.)
Oh, yeah, I'll be there.